We aim for 99%+ accuracy. Our team is trained in market research conventions; capturing nuance, filler words, and tone when needed. You can choose between clean read or verbatim formats.

You can upload files securely via our platform or send them through encrypted cloud links. We accept most formats including MP3, MP4, WAV, and M4A.

Yes. We’ve completed vendor onboarding for multiple universities and can provide W-9 forms, NDAs, or other documentation as needed. We’re familiar with procurement workflows and happy to collaborate with your department.

AI can be fast, but speed often comes at the cost of accuracy and privacy. For sensitive research, manual transcription ensures ethical handling, better formatting, and fewer errors, saving time in the long run. AI tools may store or process data in ways that conflict with IRB or HIPAA standards.

We specialize in academic, clinical, and market research transcription, including interviews, focus groups, lectures, usability sessions, and multilingual recordings. Whether your project is IRB-approved, HIPAA-sensitive, or commercially confidential, we tailor our workflow to fit.

No. Our transcription is 100% human-powered. Every transcript is produced and reviewed by trained professionals to ensure accuracy, privacy, and contextual understanding, especially in complex recordings with multiple speakers, accents, or sensitive content.

Yes. We support multilingual transcription and translation, and bilingual formatting. If you have non-English content, let us know your language and formatting preferences.

Absolutely. We’re trained to transcribe complex recordings with crosstalk, interruptions, and layered conversation, ideal for focus groups and roundtables.

We regularly transcribe health-related sessions including provider-patient interviews, clinical trials, and behavioral health studies. Our team is trained to handle sensitive terminology and privacy protocols.

Yes. We’re happy to provide a formal quote or cost estimate tailored to your project scope. Just share your anticipated audio volume, timeline, and formatting needs, we’ll prepare a document you can include with your proposal.