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Frequently asked questions
General ServicesTranslation ServicesFormatting & CustomizationPricing & TurnaroundBilling & PaymentPrivacy & Security
We aim for 99%+ accuracy. Our team is trained in market research conventions; capturing nuance, filler words, and tone when needed. You can choose between clean read or verbatim formats.
You can upload files securely via our platform or send them through encrypted cloud links. We accept most formats including MP3, MP4, WAV, and M4A.
Yes. We’ve completed vendor onboarding for multiple universities and can provide W-9 forms, NDAs, or other documentation as needed. We’re familiar with procurement workflows and happy to collaborate with your department.
AI is incredibly fast, but it isn’t reliable enough to stand alone in research environments. Our core transcripts are created by human professionals to ensure accuracy, nuance, and strict confidentiality. When you need speed, you can add AI‑generated drafts, summaries, or early patterns, all processed with the same secure, confidential handling. AI is a supplement, not a substitute, for the precision our human team provides.
We specialize in academic, clinical, and market research transcription, including interviews, focus groups, lectures, usability sessions, and multilingual recordings. Whether your project is IRB-approved, HIPAA-sensitive, or commercially confidential, we tailor our workflow to fit.
All core transcription and translation at Qualtranscribe is done by trained humans, which is critical for research reliability and secure handling. AI‑generated drafts or summaries are available if you want rapid turnaround or early directional insights. Both paths deliver analysis‑ready formatting, speaker labels, and timestamps.
Yes. We support multilingual transcription and translation, and bilingual formatting. If you have non-English content, let us know your language and formatting preferences.
Absolutely. We’re trained to transcribe complex recordings with crosstalk, interruptions, and layered conversation, ideal for focus groups and roundtables.
We regularly transcribe health-related sessions including provider-patient interviews, clinical trials, and behavioral health studies. Our team is trained to handle sensitive terminology and privacy protocols.
Yes. We’re happy to provide a formal quote or cost estimate tailored to your project scope. Just share your anticipated audio volume, timeline, and formatting needs, we’ll prepare a document you can include with your proposal.
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