Question 1

How do I send my audio/video files to you?

Accepted Answer

For large sized files or bulk orders, recorded files can be sent via Dropbox, GoogleDrive, Box, and any other cloud platform. (You can send us a link to download or share folder with us). Please contact us if you have any questions or concerns.

Question 2

What is your accuracy guarantee?

Accepted Answer

We guaantee 99%+ accuracy. Qualitative research transcription services must be accurate, as inaccuracies skew research findings - with a potentially detrimental impact on the results and learnings - hence, defeating the purpose of transcription.

Question 3

Can you handle large transcription projects?

Accepted Answer

We pride ourselves in handling large, and complex projects. If you have a bulk order/project contact us and we'll take care of everything.

Question 4

Will Qualtranscribe sign a non-disclosure agreeement?

Accepted Answer

Yes, we’re very strict on file and content confidentiality. To fulfill ethics requirements at your university, we will be happy to sign a non-disclosure agreement. You can send us a tailored NDA by your IRB. We can also supply one upon your request.

Question 5

What file formats do you accept?

Accepted Answer

What file formats We accept audio and video recordings in acc, aif, aiff, amr, ape, au, cda, gsm, flac, m4a, mid, mp3, mpga, ogg, raw, shn, sri, vox, wav, wma, 3g2, 3gp, avi, flv, m4v, mov, mp4, mpeg, mpg, video, and wmv. Email us if your file is in a different format.do you accept?

Question 6

Are my interviews transcribed by humans?

Accepted Answer

Definitely - 100% human transcription. Real people with years of transcription experience and are familiar with nearly every industry-specific content and accent.

Question 7

What's a full verbatim transcript?

Accepted Answer

In a full verbatim transcription, interview is transcribed word for word, and sound for sound., Every single utterance is included; ums, uhs, mm-hmms, false start, stutters and all repeated words. Non-word utterances such as um, uh-huh Sound of emotion or body sounds: [laughs], [crying], [makes sound], [coughs], [clears throat], even pauses and silences are noted. No word is added even to improve grammar. Don't transcribe languages other than English. Each of these cases is described in another section.Usually this would be for court documents or transcripts that may be submitted to a court for litigation purposes. Some students may also want every utterance transcribed for analyzing purposes, while others prefer to have an intelligent version.Please note that we are not talking about paraphrasing the conversation when we are talking about intelligent verbatim. We are talking about an exact transcript of what was said, but just leaving out the ums, uhs, hm-hmms, repeated words and false starts.

F.A.Q

turning dialogue into INTELLIGENT TEXT