Question 1

How is translation pricing calculated for audio or video recordings?

Accepted Answer

We charge by the recorded minute, not by the word. This approach offers predictable pricing and better value, especially for qualitative interviews, focus groups, or conversational recordings where word counts can vary widely.

Question 2

Why is per-minute pricing better than per-word?

Accepted Answer

Per-word pricing can be unpredictable and often penalizes natural, flowing speech. Our per-minute model reflects the actual length of your recording, making it easier to budget and compare across projects.

Question 3

Do you offer discounts for students or bulk orders?

Accepted Answer

We do. We offer student/academic discounts, volume-based pricing, and custom quotes for large or recurring projects.

Question 4

Do you charge extra for timestamps or speaker identification?

Accepted Answer

Basic speaker labeling is included, along with timestamps at 2-, 5-, or 10-minute intervals. If your project requires advanced formatting, such as NVivo-ready transcripts, bilingual layouts, or specialized timestamping, we may apply a small additional fee based on your preferences and formatting needs.

Question 5

Why do some languages have different pricing?

Accepted Answer

Translation and transcription pricing varies by language due to several factors:

• Availability of skilled translators: Some languages require specialized linguists, especially for dialects, regional variants, or less commonly taught languages.
 • Formatting complexity: Certain languages (e.g., Arabic, Mandarin, Japanese) may require unique formatting, character sets, or bilingual layouts that take additional time to prepare.
 • Transcription-to-translation workflows: For audio/video content, languages with complex grammar or cultural nuance may require more careful interpretation during transcription and translation.
 • Demand and turnaround expectations: High-demand languages with limited translator availability may carry premium rates, especially for expedited delivery.

We always provide transparent, per-minute quotes tailored to your project’s language pair, audio length, and formatting needs. If you’re planning a multilingual study or grant proposal, we’re happy to help estimate costs across languages.

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